If you've ever felt resistance where you expected buy-in, or wondered why certain relationships require more effort than they should—this conversation will give you language for what's actually happening.
Professor Jen Overbeck explains the gap between influence and coercive power, why leaders jump between them without realising it, and how to audit your own influence patterns before they damage relationships you can't repair. Professor Jen Overbeck is Professor of Management and Associate Dean for Research at Melbourne Business School and developed the Power and Influence curriculum for West Point Military Academy.